Both sites put through the same seven checks
HelloMillions vs Chumba
HelloMillions scores 73 against 60. Its biggest edge is support, ahead by 30 points.
The short answer, in three questions
- Which one do we rate safer overall?
- HelloMillions
- Total Trust Score HelloMillions 73 · Chumba 60
- Which one is easier to cash out from?
- HelloMillions
- Redemption reliability HelloMillions 87 · Chumba 73
- Which one have we proved more about?
- HelloMillions
- Cashouts that landed HelloMillions 3 · Chumba 0
On total trust, HelloMillions leads by 13 points. The factor table below shows where that lead comes from, and where Chumba is stronger.
Factor by factor
A factor is one of the seven things we score. Edge names the site with the higher score on that factor, and by how much. A tie stays a tie. Where we have not scored a factor on both sides it reads as not scored yet, which is a gap in our work and never a zero for the site.
| Factor | HelloMillions | Chumba | Edge |
|---|---|---|---|
| Redemption reliability | 87 | 73 | HelloMillions by 14 |
| KYC fairness | 80 | 60 | HelloMillions by 20 |
| Terms honesty | 25 | 7 | HelloMillions by 18 |
| Playthrough | 100 | 83 | HelloMillions by 17 |
| Track record | 67 | 68 | Chumba by 1 |
| Player reviews | 82 | 87 | Chumba by 5 |
| Support | 70 | 40 | HelloMillions by 30 Widest lead |
What we actually tested
- Test sessions logged4
- Cashout records3
- Cashouts that landed3
- Paid out to us$819
- Cashouts we timed3
- Fastest one to land40h
- Typical wait (median)3.0d
- KYCverified in 0 hours
- Last testedAug 13, 2026
- Test sessions logged2
- Cashout records0
- Cashouts that landed0
- KYCverified in 10.0 days
- Last testedJul 8, 2026
The biggest practical difference here is proof: one side has paid us, the other has not yet. HelloMillions: 3 confirmed payouts totaling $819. Delivery time 1.7d to 5.0d across 3 timed payouts. Chumba: we have not tried a cashout here yet.
These figures come from the same corpus as the sweepstakes payout study, our running log of every cash-out we request with our own money.
We may earn a commission when you click a Visit link. Commissions never affect any score. How the links work
Sign-up bonus
GC are Gold Coins: play money, never worth cash. SC are Sweeps Coins: those are the ones that can be turned into money, once you have played them through and reached the site's cash-out minimum. A bigger pile of GC is not more money.
7,500 GC + 2.5 SC No purchase necessary. Also first-purchase offer: GC 120,000 + FREE SC 60 + Bronze Wheel spin.
We have not checked the welcome offer here yet.
What players report
- Trustpilot reviews4,408
- 1-2 star share19%
- CheckedJul 3, 2026
Recurring themes reviewers raise: account closures, game disputes, KYC problems, redemption delays, unresponsive support, terms changes.
- Trustpilot reviews10,665
- 1-2 star share26%
- CheckedJul 3, 2026
Recurring themes reviewers raise: game disputes.
The review counts and the share of 1 and 2 star ratings come straight from each site's public Trustpilot page, refreshed on a rolling schedule. The complaint index has the same measure for every casino we rate.
Where to play each
HelloMillions accepts players in 28 of the states we track, Chumba in 29. Confirm your own state before signing up. See the state tracker →
The practical differences
These are separate operations in our records: HelloMillions is operated by B-Two Operations Limited and Chumba by VGW Malta Limited, so the factor gaps above compare two different companies, not one owner's two skins.
The cash-out bar is not the same: HelloMillions lets you request a redemption from $75, while Chumba makes you reach $100 first. If you play small, that gap decides which side actually pays you.
We have a documented no-purchase entry route for Chumba (mail-in postcard) but none confirmed for HelloMillions yet. That is a documentation gap on our side, not proof the route is missing.
HelloMillions: minimum redemption $75. payout methods not confirmed yet. operated by B-Two Operations Limited.
Chumba: minimum redemption $100. payout methods not confirmed yet. operated by VGW Malta Limited.
Score movement in the last 90 days
HelloMillions: Aug 13, 2026: Playthrough 83 to 100 · Aug 13, 2026: Terms honesty 13 to 25 · Aug 13, 2026: Redemption reliability 63 to 87
Chumba: Aug 13, 2026: Complaint penalty -9 to 0 · Jul 31, 2026: Support 50 to 40 · Jul 3, 2026: Complaint penalty -4 to -9
Every adjustment is logged publicly. The change log has the full history with reasons.
HelloMillions vs Chumba: common questions
Which scores higher, HelloMillions or Chumba?
HelloMillions leads 73 to 60 on our 7-factor trust audit, a gap of 13 points. The gap is widest on support, where the lead is 30 points.
Have we been paid by HelloMillions or Chumba?
The biggest practical difference here is proof: one side has paid us, the other has not yet. HelloMillions: 3 confirmed payouts totaling $819. Delivery time 1.7d to 5.0d across 3 timed payouts. Chumba: we have not tried a cashout here yet.
Which has faster redemption, HelloMillions or Chumba?
We have timed a cashout that landed from HelloMillions (fastest 40h) but none yet from Chumba. On redemption reliability, HelloMillions sits at 87 out of 100 and Chumba at 73 out of 100.
Which gets better player reviews?
Chumba gets the better player reviews on our reviews factor: HelloMillions 82 out of 100 against Chumba 87 out of 100.
Which has more player complaints, HelloMillions or Chumba?
HelloMillions has the smaller share of negative reviews. 19% of HelloMillions's 4,408 public reviews are 1 or 2 stars, against 26% of Chumba's 10,665.
Where can I play HelloMillions and Chumba?
HelloMillions accepts players in 28 of the states we track, Chumba in 29. Confirm your own state before signing up. Check your state
Full evidence: HelloMillions review + score history · Chumba review + score history · how scoring works · casinos that actually paid
Availability varies by state. Check yours before signing up with either.