OPERATOR REVIEW · Solar Bloom LLC
Moonspin
18+ minimum age per Moonspin's terms 19+ where state law is higher (AL) state floors and our 21+ readership
The short answer
Moonspin
Not worth it for most players: the score carries a 8 point complaint penalty.
Showing the national rating. Choose a state to see how its sweepstakes law changes the score.
Latest evidence or editorial update: .
- Where you can play
- 26 states
- Pick your state to see the answer for you.
- How solid our proof is
- Medium
- Useful but incomplete evidence
- Where our review stands
- Reviewed
- Written verdict published. 4 of 7 factor inputs carry evidence an editor approved.
The Trust Score is computed from seven factors. Research status and evidence confidence describe our review, not the operator.
4 of 7 factor inputs carry evidence reviewed and approved by Noah. 1 more carries an automated draft that no editor has signed off yet.
What could go wrong
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Avoid tier
Moonspin scores 49 out of 100, inside our avoid band.
Our score log Checked 2026-07-31 Published Trust Score 49 out of 100.
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Complaint penalty applied
The Trust Score carries a 8 point complaint penalty.
Public reviews Checked 2026-07-03
What BonusBandit knows that other reviews do not
- Operator terms reviewed June 14, 2026 Operator terms
- Owner on record Solar Bloom LLC Ownership record
The verdict
Moonspin’s September Labor Rush email describes a 2,000-SC pool ranked by win multipliers, not a guaranteed player reward. Its terms start redemption processing after all required information is received.
Score breakdown
Scored with the published, versioned formula: methodology v1 (scoring version e9a89dbe). Affiliate status has zero input.
4 of 7 factor inputs carry evidence reviewed and approved by Noah. 1 more carries an automated draft that no editor has signed off yet. Editorial review completed July 31, 2026. The published score is recomputed by the seven-factor formula from those inputs, not set by hand. What this means.
Is Moonspin legit? The short version
Moonspin’s September Labor Rush email describes a 2,000-SC pool ranked by win multipliers, not a guaranteed player reward. Its highest-scoring factor is Playthrough (83/100); its lowest is Redemption reliability (30/100).
HIGHER FACTOR SCORES
- Playthrough 83
How burdensome are wagering requirements?
- KYC fairness 80
Is verification a process or a payout-avoidance wall?
- Player reviews 76
(2026-07-02): player-reviews factor rebuilt from LIVE Trustpilot aggregate 3.3/5 over 933 reviews (38% 1-2 star). Deterministic rubric mapping.…
LOWER FACTOR SCORES
- Redemption reliability 30
Current first-hand record: No first-hand redemption records are available.
- Track record 40
Current first-hand record: No first-hand redemption records are available.
- Support 45
Trustpilot reviews indicate payment issues and delays, suggesting support is not resolving problems effectively. A Reddit user reports a $700…
| Factor | What it measures | Score |
|---|---|---|
| Redemption reliability | Do payouts arrive, and on time? | 30 |
| KYC fairness | Is verification a process or a payout-avoidance wall? | 80 |
| Terms honesty | Do the terms match what the marketing implies? | 72 |
| Playthrough | How burdensome are wagering requirements? | 83 |
| Track record | Years operating without scandals or exits | 40 |
| Player reviews | Sustained sentiment across platforms | 76 |
| Support | Response quality when something goes wrong | 45 |
How this score is calculated
- Base score
- 57
- renormalized weighted average over 7 of 7 factors
- Freshness decay
- −0
- current, no decay
- Complaint penalty
- −8
- from documented legal events
- Published score
- 49
- → Avoid
The adjustments are formulas, not discretion. Methodology v1: applicable rules.
Why this score?
Open any factor to see the evidence that placed Moonspin in its band.
Redemption reliability 30
Current first-hand record: No first-hand redemption records are available.
30/100, weak (below 50).
Scoring rationale recorded 2026-06-23 (historical)
Evidence type: First-hand account. Researched and written by Noah Rafkin on June 23, 2026.
Severe redemption problems: players report multi-week to months-long waits, accounts banned with payouts pending, and winnings not honored (2026-06-23).
- Some source dates are not recorded.
Terms honesty 72
72/100, strong (70–100).
Evidence type: Operator terms. Reviewed and approved by Noah Rafkin on June 14, 2026.
The ToS uses clear language and prominently states "NO PURCHASE OR PAYMENT IS NECESSARY" and that the service is not real-money gambling. Redemption rules are referenced to separate Sweepstakes Rules. However, it includes a mandatory arbitration and class-action waiver (Section 17) with a 30-day opt-out, which is a standard but notable restriction on dispute resolution. The text is not misleading and avoids hidden traps, but the arbitration clause prevents a higher score.
NO PURCHASE OR PAYMENT IS NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCE OF WINNING. VOID WHERE PROHIBITED. SEE THE RESPECTIVE MOONSPIN SWEEP RULES FOR FULL DETAILS.
- Some source dates are not recorded.
Playthrough 83 Evidence in review
Evidence in review
We are reviewing evidence for this factor. It is not verified yet.
Track record 40
Current first-hand record: No first-hand redemption records are available.
40/100, weak (below 50).
Scoring rationale recorded 2026-06-23 (historical)
Evidence type: First-hand account. Researched and written by Noah Rafkin on June 23, 2026.
Track record downgraded: a 2026 spike of unpaid-redemption and account-ban reports, with players escalating to the FTC and state AGs (2026-06-23).
- Some source dates are not recorded.
Complaint adjustment: Complaint penalty recomputed: active legal events (each easing 1 point per 90 days) plus any standing editorial complaint penalty.
Player reviews 76
76/100, strong (70–100).
Evidence type: Public reviews. Automated draft dated July 3, 2026, not yet reviewed by an editor.
(2026-07-02): player-reviews factor rebuilt from LIVE Trustpilot aggregate 3.3/5 over 933 reviews (38% 1-2 star). Deterministic rubric mapping. Source: https://www.trustpilot.com/review/moonspin.us
- Some source dates are not recorded.
Support 45
45/100, weak (below 50).
Evidence type: Public reviews. Reviewed and approved by Noah Rafkin on July 31, 2026.
Trustpilot reviews indicate payment issues and delays, suggesting support is not resolving problems effectively. A Reddit user reports a $700 redemption held for 25 days, implying slow or unhelpful support. However, some sources mention 24/7 chat support, so response is not completely absent.
- Some source dates are not recorded.
Moonspin: multiplier rankings and a separate redemption-review clock
Our September 7, 2026 Moonspin email described Labor Rush, scheduled from September 7 at 8 a.m. Eastern to September 11 at 7:59 a.m. Eastern. It advertised a 2,000-SC prize pool for 50 positions across featured ELA games.
More spins would not necessarily improve this leaderboard position
| Tournament input | Recorded September 7 condition |
|---|---|
| Ranking measure | Biggest win multiplier |
| Minimum qualifying stake | 0.5 SC |
| Eligible games | The advertised ELA selection |
| Prize pool | 2,000 SC shared across fifty places |
A hypothetical 20× qualifying win ranks by its multiplier under the advertised measure; simply making more spins is not the stated scoring rule. The 350 SC first-place award and 7 SC awards for places 41–50 are positions in the pool, not participation payments. We did not enter or verify an award.
The ranking metric changes how to read the promotion
The message specified a minimum 0.5-SC qualifying play and ranked players by their biggest win multipliers. It did not describe a prize awarded merely for completing a set number of spins.
The listed awards ranged from 350 SC for first place to 7 SC each for positions 41 through 50. Adding all the stated positions gives 2,000 SC, matching the headline pool. That pool is shared among ranked finishers; it is not the amount offered to each participant. We did not enter the tournament or record a qualifying result.
A separate September 6 email advertised a 24-hour purchase package containing 40,000 GC, 20 SC, and 100 free spins in Burning Chilli 243 for $14.99. That earlier package’s stated window had passed by this September 8 review. It should not be confused with a free tournament entry reward or a currently available offer.
Five business days starts with a complete request
Section 8.10 of the Moonspin terms says processing begins once all required information has been received. It describes most complete requests as finalized within five business days, while allowing longer cases. That does not measure elapsed time from an initial button click through bank arrival.
Section 7.11 separately sets SC expiry after 60 consecutive days without login and GC expiry after 180. Unlike Monster Treasure’s original gameplay warning, this published Moonspin clause expressly uses login as its activity measure. We have no completed Moonspin redemption receipt testing the stated processing window.
BonusBandit editorial · updated September 9, 2026. First-hand results come from our recorded tests. Operator rules and correspondence are separately attributed and dated in these notes.
Terms and offer facts
- Minimum redemption
- $100 catalog median $100
- States accepted
- 26
Read off Moonspin's own terms, June 14, 2026. Moonspin Terms of Service ↗
Where Moonspin accepts players
AK · AL · AR · CO · DC · HI · IA · KS · KY · MA · MN · MO · MS · NC · NH · NM · OH · OR · RI · SC · SD · TX · VA · VT · WI · WY
Availability changes as state laws change. Check the tracker for your state.
Free entry (AMOE)
We don't earn affiliate revenue if you use this documented no-purchase route.
Moonspin's published terms include a no-purchase alternative method of entry. Here's the route we've recorded.
- Method
- Mail-in postcard
- Per free entry
- ~$1.00 value per free entry
- Mail to
- MoonSpin.US PO Box 8213 Manchester NH 03108
- Notes
- 4" x 6", unfolded, blank and unlined, placed inside a stamped #10 envelope addressed in handwriting; handwrite return address on front and 'Sweeps Entries'; handwrite on one side: unique single-use Postal Request Code, date generated, email, username, User ID, and statement; one request per envelope; first-class mail; no metered postage; must be posted from same state as verified residence.
Verified 2026-06-23. Source ↗ All free-entry routes →
Risk timeline
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On watch: under active monitoring
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Complaint penalty -8 applied: Complaint penalty recomputed: active legal events (each easing 1 point per 90 days) plus any standing editorial complaint penalty.
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Complaint penalty +8 applied: Complaint penalty recomputed from active legal events (lawsuits and regulatory actions); each penalty eases by 1 point per 90 days.
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Player reviews: 45 → 76 (+31). (2026-07-02): player-reviews factor rebuilt from LIVE Trustpilot aggregate 3.3/5 over 933 reviews (38% 1-2 star). Deterministic rubric mapping. Source: https://www.trustpilot.com/review/moonspin.us
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Complaint penalty -8 applied: Editorial complaint-spike penalty: an active 2026 cluster of unpaid / weeks-late Moonspin redemptions and post-win account bans (Noah's report + verified Reddit & Trustpilot complaints, 2026-06-23).
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Player reviews: 71 → 45 (-26). Public sentiment is poor: Trustpilot sits at 3.3 stars over 900+ reviews, with recent 1-star reviews dominated by redemption-delay and non-payment complaints (2026-06-23).
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Track record: 75 → 40 (-35). Track record downgraded: a 2026 spike of unpaid-redemption and account-ban reports, with players escalating to the FTC and state AGs (2026-06-23).
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Redemption reliability: 63 → 30 (-33). Severe redemption problems: players report multi-week to months-long waits, accounts banned with payouts pending, and winnings not honored (2026-06-23).
Ownership
Operating entity on record: Solar Bloom LLC. That is what the corporate record and the operator's own terms show, which is not the same as knowing who runs the brand day to day.
Score history
Every change to this operator's score, with the reason it was made:
- 2026-07-31 Support: 50 → 45.
- 2026-07-03 Complaint penalty: 0 → -8. Complaint penalty recomputed: active legal events (each easing 1 point per 90 days) plus any standing editorial complaint penalty.
- 2026-07-03 Complaint penalty: -8 → 0. Complaint penalty recomputed from active legal events (lawsuits and regulatory actions); each penalty eases by 1 point per 90 days.
Show the full history (7 earlier changes)
- 2026-07-03 Player reviews: 45 → 76. (2026-07-02): player-reviews factor rebuilt from LIVE Trustpilot aggregate 3.3/5 over 933 reviews (38% 1-2 star). Deterministic rubric mapping. Source: https://www.trustpilot.com/review/moonspin.us
- 2026-06-23 Complaint penalty: 0 → -8. Editorial complaint-spike penalty: an active 2026 cluster of unpaid / weeks-late Moonspin redemptions and post-win account bans (Noah's report + verified Reddit & Trustpilot complaints, 2026-06-23).
- 2026-06-23 Player reviews: 71 → 45. Public sentiment is poor: Trustpilot sits at 3.3 stars over 900+ reviews, with recent 1-star reviews dominated by redemption-delay and non-payment complaints (2026-06-23).
- 2026-06-23 Track record: 75 → 40. Track record downgraded: a 2026 spike of unpaid-redemption and account-ban reports, with players escalating to the FTC and state AGs (2026-06-23).
- 2026-06-23 Redemption reliability: 63 → 30. Severe redemption problems: players report multi-week to months-long waits, accounts banned with payouts pending, and winnings not honored (2026-06-23).
- 2026-06-14 Terms honesty: → 72. explicitly approved by Noah. Justification: The ToS uses clear language and prominently states "NO PURCHASE OR PAYMENT IS NECESSARY" and that the service is not real-money gambling. Redemption rules are referenced to separate Sweepstakes Rules. However, it includes a mandatory arbitration and class-action waiver (Section 17) with a 30-day opt
- 2026-06-10 Baseline published. Initial published score under methodology v1 (June 2026). Prior scores migrated from the legacy site.
Sites like Moonspin
Each one beats Moonspin on a single thing we can prove, and the card shows both sides of that comparison. If switching costs you something, that is on the card too. Nothing here is an affiliate link, and commission never decides who appears: the ranking is the same seven-factor Trust Score used everywhere else.
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Acebet
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We have watched 1 payout land from Acebet, against none from Moonspin.
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CasinoClick
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CasinoClick scores 73 out of 100 for paying out, against 30 for Moonspin.
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BabaCasino
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BabaCasino scores 60 out of 100 for paying out, against 30 for Moonspin.
Keep researching: every cash-out we've logged · casinos that actually paid · how redemption works · current top-rated
Report your Moonspin experience
Cashed out, stalled, or stonewalled? Tell us what happened. No account needed, and we never publish your name. Dates, amounts, and methods are what make a report usable.
- You send it. It is not public, and it is not evidence yet.
- A person reads it, usually within 48 hours. Nothing posts automatically.
- If it holds up we publish it with the community reports for Moonspin. Some reports get logged and never published.
No report changes the Trust Score. The score is computed from the seven factors, and a submission cannot move it. Community reports also stay separate from our first-hand tests, which are cashouts we paid for and recorded ourselves.